Policies > Cancellation
- All cancellations of service must be made in writing (e-mail, letter,
or fax) or in person.
- Cancellation requests must be made at least 21 prior to the end of
the billing cycle - otherwise you will be charged for an additional month's
service.
- If cancellation notice is given via email, it must be sent to billing@foreThought.net and include both
the account and PIN numbers.
- If cancellation notice is sent via postal mail or facsimile, only the
account number is required.
The purpose of this policy is to protect you, the customer, as well
as us. It prevents others from maliciously cancelling your account, and also provides you
and us with written documentation of your cancellation so that there will be no confusion
in regards to billing.
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Customer Comment: Thanks for the message. It makes a big difference being informed. I've
been with you guys for a few months now, and I've really appreciated your
staff's service. I really do feel like a valued customer. Keep up the good
work!
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